FAQ

I've gathered answers to your common questions about my photography printing, including how your purchase directly supports important charitable causes, and how the carbon-neutral approach works. If you have any other inquiries, feel free to reach out—I'm here to help!

Can you tell me more about the charitable aspect of buying your prints?

I'm dedicated to giving back, and that's why 100% of the profit from every sale goes directly to supporting the Simon Community. You can learn more here.

How long does shipping take? Do you ship internationally?

Processing and shipping times may vary depending on your location and the size of your order. Once your order is dispatched, you will receive a shipping confirmation with tracking details. For Ireland, framed prints typically take approximately 1 week to receive.

My prints ship worldwide, so no matter where you are, you can enjoy these photos and contribute to making a positive impact.

Will I be charged customs or import tax?

Whether you are charged money at the border depends on the destination country. When applied, this charge is for the sales tax for that country but is often referred to as customs charges, customs fees, import charges, duty, duty fees, import tax, import fees.

  • Orders being shipped to the United States, the EU and the UK will not be charged at the border.
  • To the other countries of the world it depends on the value of the shipment. Over a certain value you will be charged the sales tax of that country. You can view those minimum values by clicking this link.

Can I return or exchange my prints if I'm not satisfied?

Your satisfaction is my top priority! If you encounter any issues with your prints, please contact me within 14 days of receiving your order with the details of the issue. I will gladly assist you with returns or exchanges wherever possible.

How do you maintain a carbon-neutral approach to printing and shipping?

I collaborate with The Print Space, a reputable and carbon-neutral art printing service. Their commitment to sustainability ensures that your chosen prints are produced with the environment in mind, minimizing the ecological footprint.

The Print Space follows a carbon offset program, which involves calculating the carbon emissions generated during the production process. They then invest in certified environmental projects that offset these emissions, making each print carbon-neutral.

Are there other sizes & framing options available?

Absolutely - if there is a specific size or variant you would like please send me a message and I can arrange a custom print order.